Shipping Policy

Shipping Policy – KyxVion™ 🚚

At KyxVion™, we aim to ensure that every order reaches you safely and efficiently. From the moment your order is placed to the time your decorative items and display accents arrive, we work to keep the delivery process smooth and dependable.

Each product is carefully packaged to help protect its appearance and condition during shipping so it arrives ready to enhance your living space.

Our Shipping Approach 📦

To maintain reliable delivery and reasonable shipping costs, KyxVion™ partners with trusted production and fulfillment providers located in different regions.

This logistics approach helps us:

• Maintain consistent product quality
• Offer fair and competitive pricing
• Reduce unnecessary storage and packaging waste
• Improve overall shipping efficiency and delivery reliability

1. Order Processing & Shipping Fees
Processing Time

Orders are typically prepared and processed within 2–5 business days, which includes order confirmation, packing, and inspection.

During periods of high demand or special promotions, processing may take up to 6 business days.

Shipping Fee

A flat shipping fee of $6.99 per order applies within our supported shipping regions.

2. Estimated Delivery Time

Delivery times vary depending on the shipping destination:

• United States: approximately 8–14 business days
• Canada / United Kingdom / Australia: approximately 10–16 business days
• Other international regions: approximately 14–21 business days

These timeframes are estimates and may vary due to shipping carriers, customs processing, or local postal services.

3. Tracking Your Shipment 🔎

Once your order has been shipped, you will receive a shipping confirmation email containing tracking details.

Please note:

• Tracking information may take 1–3 business days to update after shipment
• Delayed tracking updates do not necessarily mean the package is lost

4. International Shipping & Customs 🌍

For deliveries outside the United States:

• Orders may be shipped under DDU (Delivered Duty Unpaid) conditions
• Import duties, taxes, or customs fees may be required by the destination country
• Customs inspections or clearance procedures may occasionally cause delays

Import charges and regulations vary depending on local laws and customs policies.

5. Order Changes or Cancellation

Because we aim to ship orders quickly, processing begins shortly after purchase.

If you need to modify or cancel your order, please contact us within 12 hours of placing the order:

📧 hello@philadelphiaindependents.com

Once an order has entered processing, modifications or cancellations may no longer be possible.

6. Lost or Damaged Packages
Damaged Items 📦

If your package arrives damaged, please contact us within 72 hours of delivery and include photos showing:

• The received item
• The shipping packaging

After reviewing the information, we will arrange an appropriate resolution, such as a replacement.

Lost Shipments

If the shipping carrier confirms that a package was lost during transit, we will arrange a replacement once verification is completed.

Contact Information

If you have any questions regarding shipping or delivery, please contact our support team:

KyxVion™

35 N 3rd St
Philadelphia, PA 19106
United States

📞 Phone: +1 (267) 773-7316
📧 Email: hello@philadelphiaindependents.com

Thank you for choosing KyxVion™. We are committed to delivering distinctive decorative items safely and efficiently so you can decorate your space with confidence and style. ✨